Privacy Policy

We collect information you provide directly, such as your name, business email, phone or WhatsApp number, business name, website, and the details you share about your business and goals when you book a consultation or submit an inquiry form.

We may also receive technical information automatically, such as your IP address, browser type, and pages visited, through cookies and similar technologies described in our Cookie Policy.

We use your information to:

• Respond to your inquiry and schedule consultations.
• Design, build, and run the systems you request.
• Provide ongoing technical support.
• Send service-related communications you have agreed to receive.
• Comply with legal obligations.

When we build and run systems on your behalf, you may provide access to your customer and business data. We only use that data to build and run your systems and follow the handling details agreed with you. We do not sell your data or your customers' data. Details on data handling are available on request.

We may share information with trusted service providers who help us deliver our services (such as hosting, CRM, and payment processors) under appropriate confidentiality and data-protection terms. We may disclose information when required by law.

We retain your information only as long as needed to provide our services and comply with legal obligations. You may request deletion of your personal data subject to legal and contractual requirements.

You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

We take reasonable measures to protect your information, but no system is completely secure. Our systems use AI technology, which can make mistakes. We recommend human review for important customer communications.

For privacy questions or requests, email hello@plezniq.com.